Manufacturing Unit

I really enjoy spending time with my family and traveling.

Doug Hechler

Director of Account Services

Married to my beautiful wife Tina for over 20 years.  We have three wonderful boys, Mark who resides in Germany doing contract work. We really enjoy being able to visit him as it has giving us many opportunities to travel Europe.  We have explored so much and have plans for many more trips.  Nick, who is married and resides in the state of South Carolina working for a steel company and Chase who is currently going to college full time at Northern Kentucky University. I really enjoy spending time with my family and traveling. Also, enjoy taking care of myself by exercising daily.  When I have spare time you would find me on a golf course. Also, enjoy hanging out with my buddies. I am a diehard St. Louis Cardinal, Pittsburgh Steelers and Iowa Hawkeye fan!!!  I enjoy visiting craft breweries. I have 3 siblings who live in the Iowa/Illinois area.  I graduated from the University of Iowa.  We as a family are engaged with the local Down Syndrome Association and also Autism Society.

"I am passionate about the business development side of this business along with a strong sense of customer service"

Challenges are always a great opportunity for learning, growth, and improvement.

I actually am new to the sign industry, 3 years, having spent most of my professional life in the nonprofit world at the Executive level.  If you had to describe meam passionate about the business development side of this business along with a strong sense of customer service to all our customers as well as internally. I enjoy the challenge of getting new business and partnerships. These challenges are always a great opportunity for learning, growth, and improvement. At the end of the day when a new potential customer sees the great work that we do and brings their business to us, the daily challenges are worth it.

I really enjoy working at Dualite because it is a known National Sign Company with a great reputation and is committed to the quality of their signs and services.  It is a family owned company that allows for a good balance of your personal and professional life.

As the Director of Account Services I supervise and support the Manager of Account Services, Business Operations Manager and the outside sales division. Develop and monitor sales business plan, and also monitor all contracts. Lead departments to ensure highest level of customer service.  Ensure brand consistency and boost awareness. Lead program launches and organize meetings to ensure best business practices are followed, and also necessary trainings for the betterment of the company.

"As an implementer, I turn ideas and thoughts into actual plans."

Thinking outside of the box to implement new products and strategies.

I worked closely with the Sales Executives for implementing a new longboard program used on many new recent installations. The new longboard program has increased the curb appeal for several businesses and I am proud to be a part of implementing that program for our customers.

In my 3 years here I've had the opportunity to improve and implement many new changes and upgrades ranging from streamlining new processes in various departments to elevating employees to higher positions. As an implementer, I turn ideas and thoughts into actual plans.

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